Had an accident that wasn't your fault?
We sort the practical side of your non-fault accident — a like-for-like replacement vehicle, recovery, storage and repairs — and connect you with specialist solicitors for any injury claim. One call gets it started.
Claims line open 24/7, 365 days a year
No win, no fee
Nothing to pay upfront
Dedicated handler
One point of contact
Replacement vehicle
Stay on the road
24/7 claims line
Call any time
Sorted in three steps.
Call us
One call to our 24/7 line. We confirm in minutes whether you have a non-fault claim and what happens next.
We sort everything
Your dedicated handler arranges a replacement vehicle, recovery, storage and repairs, and connects you with a specialist solicitor for any injury claim.
Back on the road
You stay mobile throughout while we arrange recovery of the costs you're owed, including uninsured losses.
Your claim, covered completely.
Work it out before you call.
Built around you, not the insurers.
Six reasons drivers hand us the whole thing and don't look back.
Genuinely no-cost
Nothing to pay upfront. Accident costs are recovered from the at-fault insurer, and any injury claim runs on a no win, no fee basis with a specialist solicitor.
One dedicated handler
A single named contact who knows your case, chases the insurers and keeps you updated start to finish.
We protect your no-claims
By claiming against the at-fault insurer, we help keep your premium and no-claims discount intact.
Fast, like-for-like mobility
A replacement vehicle matched to yours, arranged in hours so your life doesn't stop.
Every loss pursued
Excess, lost earnings, travel and out-of-pocket costs recovered in full — not quietly written off.
Straight-talking
We’re upfront about what to expect and how long things should take. No inflated promises.
If it wasn't your fault, we can help.
Whatever the circumstances, the principle is the same — you shouldn't be left out of pocket.
Rear-end collisions
Hit from behind at a junction, in traffic or at lights — typically a clear non-fault claim.
Roundabouts & junctions
Someone pulled out or failed to give way. We gather the evidence to establish fault.
Parked & unattended
Your stationary car was hit and the other driver was at fault — including hit-and-run via the MIB route.
Multi-vehicle pile-ups
Complex liability across several drivers — we help coordinate it and arrange recovery of your losses.
Uninsured & untraced drivers
If the other driver has no insurance or left the scene, you may still be able to claim.
Passenger & pedestrian
Injured as a passenger, cyclist or pedestrian in a road incident that wasn't your fault.
Stress taken off their plate.
“Someone went into the back of me at a roundabout. One call and they handled everything — I had a replacement car the same day.”
S. Patel
Rear-end collision · Birmingham
“I didn't pay a penny and didn't have to argue with a single insurer. My excess came back and my no-claims was protected.”
J. Murray
Non-fault claim · Glasgow
“Clear about what my whiplash claim was worth and how long it would take. No nonsense, kept me updated throughout.”
L. Okafor
Personal injury · Manchester
Illustrative customer experiences. Production: replace with verified reviews.
Accidents are common. Being out of pocket shouldn't be.
UK road and claims data, summarised — so you know where you stand before you call.
128,272
people were casualties in reported road collisions in Great Britain in 2024
29,467
were killed or seriously injured on the roads in 2024
55%
of all road casualties are car occupants — drivers and passengers
2.4m
motor insurance claims were handled by UK insurers in 2024
Sources: Department for Transport, Association of British Insurers, Official Injury Claim.
Know where you stand.
Common questions.
What does it cost me?+
Nothing upfront. The cost of your replacement vehicle, recovery and storage is recovered from the at-fault insurer, and any injury claim is handled by an independent specialist solicitor on a no win, no fee basis, with the terms explained before you commit.
Do I have to use my own insurer?+
No. After a non-fault accident you can choose who manages it. We arrange your replacement vehicle and recover the costs from the at-fault party's insurer, which can help protect your no-claims bonus and means you don't pay your excess.
Will I get a replacement vehicle?+
Yes — if the accident wasn't your fault you're entitled to a comparable replacement vehicle while yours is repaired or replaced. We arrange this quickly so you stay mobile.
How much is my claim worth?+
It depends on your injuries, vehicle damage and out-of-pocket losses. Whiplash injuries follow a fixed government tariff (from £275 to £4,830), handled by a specialist solicitor; vehicle and other losses are valued on top. Try our free estimator, or call for an assessment.
How long does a claim take?+
Straightforward vehicle damage claims can settle in weeks. Injury claims take longer because we wait until your recovery is properly assessed. Your dedicated handler keeps you updated throughout.
How quickly can you start?+
Immediately. Our claims line is open 24/7 — call and we can begin your claim on the same call, including arranging a replacement vehicle where needed.
Been in an accident? Let's sort it.
One call starts your claim. Our line is open 24/7, 365 days a year.