Car finance claim checker: are you owed money?
Three questions to see whether your car finance is in scope of the FCA’s £7.5 billion commission redress scheme — and exactly what to do about it, for free, without a claims company.
Free information tool. We are not a claims management company for financial products and take no fee: complaining to your lender is free and the FCA advises you don’t need anyone to do it for you. Sources: FCA PS26/3 and fca.org.uk/consumers/car-finance-complaints.
What the FCA car finance redress scheme actually is
Between April 2007 and November 2024, many car finance agreements paid the dealer a commission that was never properly disclosed — in some arrangements the dealer could even increase your interest rate to increase their own commission. After the courts ruled on this, the FCA confirmed an industry-wide redress scheme in March 2026 (policy statement PS26/3): lenders must review in-scope agreements and pay compensation where commission arrangements were unfair. Around 12.1 million agreements qualify, sharing an estimated £7.5 billion — roughly £620 per agreement on average.
Why everything is paused right now
The scheme was partially suspended in July 2026 while a legal challenge is heard at the Upper Tribunal (hearings listed from December 2026). Lenders don’t currently have to calculate or pay redress — but the scheme itself stands unless the tribunal changes it, and the deadline for older agreements hasn’t moved: if your finance started before April 2014, complain to your lender by 31 August 2026 to be inside the scheme. Newer agreements should be contacted by lenders once the process resumes.
You do not need a claims company
Complaining is free: an email or letter to your lender naming yourself, the car and roughly when you took the finance is enough — the lender must then check its own commission records. The FCA has repeatedly warned that claims firms taking 18–30% of your payout add nothing to this process. We don’t handle these claims and take no fee; this page exists because most of our readers are exactly the motorists the scheme covers.
Sources: FCA PS26/3 · FCA consumer guidance · suspension statement (July 2026).
Check your lender
Black Horse
Part of Lloyds Banking Group
Check your agreement →
MotoNovo Finance
Part of FirstRand Bank
Check your agreement →
Close Brothers Motor Finance
The motor lending arm of Close Brothers Group, financing cars, bikes and vans through dealers.
Check your agreement →
Santander Consumer Finance
Santander's motor lending arm, financing many franchised-dealer sales.
Check your agreement →
Volkswagen Financial Services
Finance for VW, Audi, SEAT, Škoda and commercial vehicles.
Check your agreement →
BMW Financial Services
Finance for BMW and MINI, plus multi-brand lending through Alphera.
Check your agreement →
Mercedes-Benz Financial Services
Finance for Mercedes-Benz and smart.
Check your agreement →
Stellantis Financial Services
Finance for Vauxhall, Peugeot, Citroën, DS and Fiat (formerly PSA Finance / Vauxhall Finance).
Check your agreement →
Ford Credit (FCE Bank)
Ford's own finance arm for new and used Fords through franchised dealers.
Check your agreement →
Toyota Financial Services
Finance for Toyota and Lexus.
Check your agreement →
Barclays Partner Finance
Barclays' point-of-sale lending arm, which historically included motor finance.
Check your agreement →
Moneybarn
Part of Vanquis Banking Group
Check your agreement →
Related on Swift Assist
Been in an accident? Let's sort it.
One call starts your claim. Our line is open 24/7, 365 days a year.